Privacy Policy

Introduction

Welcome to Fustuq & Hail's website. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with UAE laws.

Information We Collect

Personal Information: Name, email address, phone number, and shipping address.
Payment Information: Credit/debit card details are processed securely.
Usage Data: Information about how you use our website.
Cookies: To enhance your browsing experience.

How We Use Your Information

Order Processing: To process and deliver your orders.
Customer Support: To manage inquiries and provide support.
Marketing: To send promotional offers, with your consent.
Improvement: To improve our website and services.

Data Sharing and Disclosure

We do not sell your personal data.
We may share your data with trusted third-party service providers for order fulfillment and payment processing.
Legal Compliance: We may disclose information if required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

Your Rights

Access: You can request access to your personal data.
Correction: You can request corrections to inaccurate data.
Deletion: You can request the deletion of your personal data, subject to legal obligations.

Cookies

Our website uses cookies to improve user experience. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at business@fustuq-hail.com or +971 50 275 4832.

Effective Date: 20 April 2026

This Privacy Policy is designed to comply with the laws of the United Arab Emirates and ensure the protection of your personal information.